By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from Industrial Hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding the present status of CBD (cannabidiol) products.
Returns of all unused and unopened products are accepted for 30 days following receipt of your order. Simply send back for a refund less a 15% restocking fee and shipping costs. RMA is not needed and the customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for Returns, please feel free to email us.**Please also note that we do not have a money back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used**
1) Email us at [email protected] ASAP to notify us that you will be returning your UNOPENED product within the 30-day time limit and to request the Return Shipping Address.
2) Once you have shipped your product back to us – please also email the tracking number to [email protected] so we can keep an eye out for it.
3) Once we receive your package back at our facility and can confirm it’s the condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.
*If you have any questions regarding our return policy please email [email protected]*
All TryTheCBD products purchased via retail, Your acceptance of the terms of purchase means you agree to and understand the refund policy.
The TryTheCBD will only accept returns and refunds from purchases made on TryTheCBD.com. TryTheCBD will not allow returns from a purchase made in retail stores. Please contact the store where the item has been purchased.